CasperBets Responsible Gaming

Who Can Play at Casper Bets

Age verification is one of the cornerstones of responsible gambling. At CasperBets, we only accept players who are of legal gambling age in their jurisdiction, and in all cases this must be at least 18 years old. Our verification process includes identity checks, and we at Casper Bets reserve the right to request additional documentation at any point, not only during withdrawal but also during regular account reviews.

We take underage gambling extremely seriously. If we at CasperBets discover that an account has been opened by a minor, or on behalf of a minor, that account will be closed immediately and any funds will be handled in accordance with our terms and applicable regulations.

Parental Control Tools

We understand that shared devices can sometimes expose younger family members to gambling websites. We recommend installing parental control software on any computer, tablet, or phone that might be accessible to minors. Some tools we suggest include:

• Net Nanny
• Kaspersky Safe Kids
• Qustodio
• Family Link by Google

Tools to Manage Your Play

Our Casper Bets platform gives you several ways to control your account activity. These features are available directly through your account settings, and our support team can walk you through each one if you need assistance.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account. Once a limit is set, we at CasperBets will not process additional deposits beyond that threshold until the period resets. If you wish to increase a limit, the change will only take effect after a cooling-off period, while decreasing a limit is applied immediately. This delay is intentional and part of our approach to encouraging thoughtful decisions rather than impulsive ones.

Loss Limits

In addition to deposit limits, our CasperBets system allows you to set a maximum amount you're willing to lose over a given timeframe. Once you reach this limit, your account will be temporarily restricted from further wagering until the period ends.

Wagering Limits

If you'd rather control how much you stake overall, you can set a wagering limit instead of, or alongside, deposit and loss limits. This gives you an additional layer of control over your total betting activity across our casino, live casino, sportsbook, and virtual sports products. You can also check our current CasperBets bonus terms to understand how limits may interact with promotional offers.

Time-Out and Cooling-Off Periods

Sometimes a short break is all that's needed. At Casper Bets, we offer a time-out feature that temporarily suspends your account for a period you choose, ranging from a day to several weeks. During this time, you won't receive marketing communications, and you won't be able to log in or place bets.

Self-Exclusion

For players who need a longer-term solution, we at CasperBets provide self-exclusion for periods of six months, one year, or longer, depending on your preference. Once self-exclusion is activated, it cannot be reversed early, even at your own request, and your account will remain closed for the full duration you selected. We will remove you from all marketing lists, and any active bonuses will be forfeited.

Reality Checks

Our Casper Bets platform includes reality check pop-ups that remind you how long you've been playing and how much you've wagered during your current session. This feature helps you stay aware of your gaming activity without needing to track it manually.

Recognising the Signs of Problem Gambling

Gambling can become a problem gradually, and it's not always easy to notice from the inside. We at Casper Bets encourage you to reflect honestly on your habits. Some warning signs include:

• Spending more money or time gambling than you originally planned
• Chasing losses by increasing bets or depositing more than intended
• Borrowing money or selling possessions to fund gambling
• Neglecting work, relationships, or responsibilities because of gambling
• Feeling anxious, irritable, or guilty about your gambling activity
• Lying to family or friends about how much you gamble
• Using gambling as an escape from stress, boredom, or sadness

If any of these apply to you, we strongly encourage reaching out for support, whether through the tools available on our CasperBets platform or through one of the independent organisations listed below.

Independent Support Organisations

While our CasperBets Casino tools are designed to help you stay in control, we also recommend speaking with independent, specialised organisations if you feel you need further support. These organisations offer free, confidential advice:

We at CasperBets do not operate these organisations, but we fully support their mission and encourage any player who is struggling to make contact with them directly.

Account Verification and Security

As part of our responsible gambling policy, we at Casper Bets carry out identity verification (KYC) checks. This includes confirming your identity documents, proof of address, and payment method ownership. These checks help us confirm that our players are of legal age and that accounts are being used appropriately, and they also support our efforts to prevent fraud and underage access.

Our Risk Department may also request additional verification, including phone or video calls, at any stage of your relationship with CasperBets, not only during your first withdrawal. This is a standard part of how we protect both our players and our platform.

Inactive Accounts

If an account remains unused for 12 consecutive months, we at Casper Bets may classify it as dormant. In such cases, the account and any remaining funds or bonuses may be affected in accordance with our terms. We recommend logging in periodically or contacting our support team if you plan to take an extended break without using the self-exclusion or time-out tools.

How to Set Up Responsible Gaming Tools

Setting limits on your Casper Bets account is simple. Follow these steps:

1. Log in to your CasperBets account
2. Navigate to your account settings or profile page
3. Select "Responsible Gaming" or "Limits"
4. Choose the tool you'd like to use: deposit limit, loss limit, wagering limit, time-out, or self-exclusion
5. Enter your preferred amount or duration
6. Confirm your selection

If you have trouble finding these settings, our support team is available to guide you through the process step by step. New players can also visit the CasperBets login page to access their account settings directly.